Made by D2C founder running 6 brands
CartChat is a custom-trained AI that recommends, reassures, and sells like your best shop-floor staff, 24×7.
Hi, I'm Jugal.
01 · Why I built this
I run Bombay Trooper (estd. 2013) and Sytara.in (estd. 2019), two D2C brands with 400,000+ customers. My office today runs on AI agents and a tiny ops team.
The problem
What I built
Result Half the support team. Higher conversion. Happy customers. CartChat is designed to deliver.
Receipts
02 · The difference
Most "AI chat" apps are ChatGPT with a "be helpful" prompt. Here's the side-by-side.
03 · How it actually talks
Live inventory, your rules, and your brand voice.
I'm looking for leather boots for my girlfriend, she is size 7.
Sure, here are top 4 leather boots I think she will like. Pick one and I'll add it to your cart.
Live products. Remembers her size.
I have oily skin, will this work for me?
While this is for all skin types, let me recommend another one which is specifically designed for your skin type.
Product expertise on your rulebook.
Too expensive bro.
Yeah but you've picked our best model. Here's what we can do: your current cart is $375. Add our accessory, hit $400, and unlock a flat 15% off. Deal?
Cart context. Math. Negotiation.
04 · What's inside the box
Every feature we needed on our own stores first.
Hit Train Everything: products, policies, pages, blogs. Auto-syncs on change.
Pick a tone (Gen-Z, Pro, Scientist, Casual). Replies in visitors' language: Spanish, Hinglish, French, etc.
"Don't recommend X to vegans." "Always upsell the duo." Drop it in. It remembers.
Senses hesitation. Suggests offers & coupons. Closes like a real salesperson.
Captures emails with full chat context for follow-ups that convert.
See orders and revenue CartChat brought in. Provable ROI.
05 · A quick tour
Tap to enlarge.
No demo call · No onboarding fee · No card
One click from the Shopify App Store. Free plan included.
Hit "Train Everything." It reads your products, policies & pages.
Answers, recommends, upsells. Even while you sleep.
06 · Pricing
All features on every plan. No per-reply or token fees. Pick your volume.
Higher volume?
Custom plans, dedicated Support, done-for-you onboarding.
07 · What store owners say
I don't want to bullshit you, these are placeholders for now. I'm doing beta test on some stores and will update this section soon.
We finally stopped losing shoppers at the exact moment they hesitate. Sales feel… smoother.
Customers ask the same questions every day. Now they get answers instantly, without burning out our team.
The assistant feels like it belongs on our site. It recommends the right products, not random ones.
08 · Frequently asked questions
No. We use a fine-tuned model trained on millions of real D2C support tickets, layered with retrieval over your product catalog and policies. GPT wrappers ask the model to be helpful. We trained the model to actually be helpful in commerce.
It pulls live data from your Shopify store via MCP: prices, variants, stock, policies. If it doesn't know something, it says so and routes the visitor to your team instead of inventing an answer.
About 2 minutes. Install from the Shopify App Store, click "Train Everything," and you're live. Add your custom rulebook whenever you're ready.
Whatever your visitor types in. Spanish, French, German, Hindi, Hinglish, Portuguese, Arabic, Japanese, and more. No setup needed.
Yes. The Free plan gives you 25 conversations a month with every feature unlocked. No credit card needed.
Yes. Data is stored shop-scoped and isolated. We don't sell data. We don't use your conversations to train other stores' assistants. Read the policy.
Stop losing the obvious sales.
Answer, recommend, and convert 24×7 without hiring.
Free plan · One-click Training · Live in 2 minutes
